Order Cancellation Policy
We understand that plans change — here’s how cancellation works at Phonetech.
1. Eligibility for Cancellation
- Orders can be cancelled within 6 hours of placing the order.
- Orders that have been processed or shipped cannot be cancelled.
2. How to Cancel an Order
- Email us at Phonetech.click@gmail.com with your Order ID.
- Or call our support team at +92 310 6958010 during working hours (Mon–Sat, 10 AM–6 PM).
3. Refund for Cancelled Orders
- Approved cancellations will be refunded within 5–7 business days.
- Refunds will be issued via the original payment method.
4. Exceptions
- Custom-built or pre-ordered products may not be eligible for cancellation.
- Phonetech reserves the right to cancel orders in rare cases of stock issues or payment failures.
Still have questions? Contact our team at Phonetech.click@gmail.com — we’re happy to help!