Refund & Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, please review our refund and return policy below.
1. Return Window
Returns are accepted within 14 days from the date of purchase.
2. Eligibility Criteria
- Item must be unused, undamaged, and in its original packaging.
- Include all accessories, manuals, and promotional items if applicable.
- Proof of purchase (invoice or order ID) must be provided.
3. Non-Returnable Items
- Used or damaged items.
- Products without original packaging.
- Items marked as final sale or non-returnable.
4. Refund Process
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5-7 business days via the original payment method.
5. Return Shipping
- Customers are responsible for return shipping costs unless the item received was defective or incorrect.
- Please use a trackable shipping service to ensure your return reaches us.
For assistance or to initiate a return, please contact us at Phonetech.click@gmail.com.