Warranty Policy
We stand behind the quality of our products. Please review the warranty coverage below for different product categories:
Warranty Coverage
| Product Category | Warranty Duration | Coverage |
|---|---|---|
| Smartphones | 1 Year | Manufacturing defects (hardware & software), excluding physical or liquid damage |
| Accessories (Chargers, Cables, etc.) | 6 Months | Manufacturing defects only |
| Headphones / Earphones | 6 Months | Audio-related defects, excluding wire damage or water exposure |
Warranty Claim Process
- To raise a warranty claim, contact us at Phonetech.click@gmail.com with your order ID and issue details.
- Physical inspection may be required before processing the claim.
- Warranty is void if the product has been physically damaged, water-damaged, or tampered with.
Important Notes
- Warranty claims must be made within the stated period from the date of purchase.
- This policy does not cover accidental or intentional damage.
- Warranty services may take 7–14 business days depending on the product and issue.
For more assistance, please reach out to our support team.